Get answers to common questions about wind damage repair, insurance claims, and storm damage services.
Common questions from homeowners and business owners
Signs of wind damage include missing or curling shingles, dented or cracked roof tiles, granule loss (you may see granules in gutters), visible leaks or water stains on ceilings, and damaged flashing around chimneys or vents. Some damage may not be visible from the ground, which is why we recommend a professional inspection after any significant storm.
As soon as it's safe to do so, you should visually inspect your property for obvious damage. However, many types of damage are not easily visible. We recommend scheduling a professional inspection within a few days of the storm. The sooner you identify damage, the better chance you have of preventing further deterioration.
Most homeowners and commercial property insurance policies cover wind damage, as it's considered a covered peril. However, coverage can vary based on your specific policy, deductible, and location. Some areas may have separate wind/hail deductibles. We can help you understand your coverage and work with your insurance company during the claims process.
If your roof is leaking, first try to contain the water with buckets or tarps to minimize interior damage. Turn off electricity in affected areas if water is near electrical outlets. Then call us immediately for emergency tarping service. We'll protect your property from further damage while you arrange for permanent repairs.
The timeline depends on the extent of the damage. Minor repairs like fixing a few shingles can be completed in a day. More extensive damage, such as full roof replacement or structural repairs, may take several days to weeks. We provide a timeline estimate after our inspection and keep you updated throughout the repair process.
Typically, you should file a claim as soon as possible after discovering damage. However, some policies have time limits for filing claims. If you discover old damage that wasn't previously addressed, contact your insurance company promptly to discuss your options. We can inspect your property and document any damage for your claim.
Understanding the claims process
Start by contacting your insurance company to report the damage. They'll assign a claim number and schedule an adjuster to inspect your property. We recommend calling us first - we can conduct our own inspection, document all damage with photos, and help you prepare for the adjuster's visit.
An estimate is our professional assessment of the cost to repair your damage. A scope of work is a detailed breakdown of all repairs needed. Both are important for insurance claims. We provide comprehensive documentation that helps ensure nothing is missed during the claims process.
Insurance typically covers repair or replacement costs up to your policy limits, minus your deductible. If the actual repair cost exceeds your coverage, you may be responsible for the difference. We work hard to provide accurate estimates and can discuss financing options if needed.
While not always required, getting multiple estimates can help ensure you're getting fair pricing. However, your insurance company will typically only cover costs up to their approved amount. We provide detailed, itemized estimates and will work with your insurance company directly to negotiate fair coverage.
Questions about how we work
Yes! We offer free, no-obligation inspections for residential and commercial properties. We'll assess all damage, provide you with a detailed report, and discuss your options - all at no cost to you.
We serve Beebe and the surrounding Central and Eastern Arkansas areas, including Searcy, Cabot, Lonoke, McGehee, Stuttgart, and surrounding communities. View our complete service area.
Yes! We offer 24/7 emergency response for storm damage. If you have an urgent situation like a leaking roof or structural damage, call us immediately. We'll respond quickly to protect your property from further damage.
We stand behind our work with quality warranties. Specific warranty terms vary by service type and materials used. We'll discuss all warranty details with you before starting any work.
Contact us and we'll be happy to help.
Keystone Wind Damage Specialists
112 W Center St, Suite 102, Beebe, AR 72012